Welcome to the Hepco&Becker Webshop

  • My bike

Delivery & Payment

Shipping costs within Germany:

DHL parcel service: 4,95€

For Germany applies: from 99, - € value of goods, the delivery is generally free of charge



Shipping costs worldwide:

DHL parcel service
The following countries are supplied:

Country: delivery time (working days) handling time (working days)
Egypt 7 1-2
Austria 3-4 1-2
Albania 6-8 1-2
Algeria 6-10 1-2
bahrain 6-8 1-2
Bolivia 6-10 1-2
Bosnia Herzigowina 5-7 1-2
Brazil 12-18 1-2
China 8-11 1-2
Dominican Republic 15 1-2
Georgia 7-10 1-2
Iraq 11-15 1-2
Iran 8-10 1-2
Ireland 3-4 1-2
Iceland 4-6 1-2
Jamaica 8-10 1-2
Qatar 6-8 1-2
Cuba 10-14 1-2
Kuwait 6-8 1-2
Luxembourg 2-3 1-2
Macedonia 5-7 1-2
Moldavia 5-7 1-2
Mongolia 10 1-2
Montenegro 4-7 1-2
New Zealand 8 1-2
Pakistan 7-10 1-2
Panama 6-8 1-2
Paraguay 8 1-2
Russia 5-15 1-2
Saudi Arabia 6-9 1-2
Serbia 4-7 1-2
Sri Lanka 6-8 1-2
Syria 6-8 1-2
Tunisia 6-8 1-2
Turkey 3-9 1-2
Ukraine 9-11 1-2
Uruguay 7-10 1-2
Venezuela 8-10 1-2
United Arab Emirates 6-8 1-2
Vietnam 8-10 1-2
Belarus 4-7 1-2

Postage costs vary according to country and weight:

To determine the actual postage costs, simply place the desired goods in the shopping cart and go into the ordering process. Once you have selected a country, the checkout will show you the actual postage costs.

In countries, where we have an official importer, you will see the respective contact details directly in the country selection checkout. You can either contact the importer directly or send your filled basket to the importer with a click. He will contact you as soon as possible.
A direct order from these countries is unfortunately not possible.


The following methods of payment are offered:

Prepayment bank transfer:
You pay the amount in advance to us. The bank details can be found on the order confirmation. After receipt of money, we will ship the goods immediately.

Paypal:
You will be redirected to Paypal during the order process to authorize the payment. As soon as the payment status has been completed, you will get back to the online shop and will also receive an order confirmation via e-mail. We will ship the goods immediately. Prerequisite for payment with Paypal is an own Paypal account.

Paydirekt:
In the order process you will be redirected to Paydirekt to authorize the payment. As soon as the payment status has been completed, you will get back to the online shop and will also receive an order confirmation via e-mail. We will ship the goods immediately. Prerequisite for payment with Paydirekt is a separate Paydirekt account.

Credit card:
You will be redirected to a Paypal page in the order process. A separate Paypal account is not required. Paypal merely handles the process. As soon as the payment status has been completed, you will get back to the online shop and will also receive an order confirmation via e-mail. We will ship the goods immediately.

Debit:
You will be redirected to a Paypal page in the order process. A separate Paypal account is not required. Paypal merely handles the process. As soon as the payment status has been completed, you will get back to the online shop and will also receive an order confirmation via e-mail. We will ship the goods immediately.

Purchase on invoice:
You will be redirected to a Paypal page in the order process. A separate Paypal account is not required. Paypal merely handles the process. As soon as the payment status has been completed, you will get back to the online shop and will also receive an order confirmation via e-mail. We will ship the goods immediately.
You then have 30 days to settle the amount. The payment will be made directly to Paypal, not to Hepco & Becker. The bank details can be found in the order confirmation or the invoice in the package.